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Carerio support

Last updated 16 September 2026

Tell us what went wrong and where you were in Carerio. We will help with the account and the product; your career decisions remain yours.

Contact us

Email alex@tunet.xyz for support, billing, cancellation or privacy questions, or use the form below.

Send the form below with the email address on your Carerio account, the page you were using and what you expected to happen.

Requests go into Carerio's private support queue. Do not include passwords, identity documents or full card details.

Do not include passwords, full card details or identity documents. Requests are retained for up to 180 days.

Billing and cancellation

You can change or cancel a paid plan from Settings. For a payment, renewal or refund question, use the form with the date and amount. Send only the last four digits of the card if they are needed to identify a payment—never the full card number.

Privacy and account data

Export and account deletion are available in Settings. Choose “Privacy or data request” in the form for anything else.

Questions about anything on this page? Send a support request.

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Carerio is operated by TUNET LTD, registered in England and Wales. Company number 13472660.

Registered office: 117 Waldeck Street, Reading, England, RG1 2RF.

Contact: alex@tunet.xyz.